Returns by Mail
You may use the packing slip(s) provided with your order(s) to return; simply mark your packing slip and include the appropriate Return Reason next to the item indicated on the packing slip.
Pack your item(s) securely in the original product packaging. All items must be returned in original condition (including all paperwork, packaging, and accessories) with tags attached. All items must be unworn, unaltered and unwashed. Should you choose to return a Final Sale item, Suntouch Miami reserves the right to apply a 50% restocking fee so long as the item is sent back in accordance with our Return Policy and is in resalable condition.
All return shipping charges must be prepaid. We do not accept COD deliveries; they will be rejected.
U.S. customers: we recommend sending your return via insured mail.
International customers: we recommend sending your return along with a tracking number and insurance, as we are not responsible for lost or stolen packages.